Terms of service

This website is managed by Alpine Vibes SA. Throughout the site, the terms "we", "our" and "our" refer to Alpine Vibes SA. Alpine Vibes SA offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

1. Scope

For the use of this site as well as the commercial relations between Alpine Vibes SA ( www.alpine-vibes.com), and its customers, the following General Conditions (GTC) apply in their searchable version and in effect when viewing the site or ordering goods. The offer on this website is intended exclusively for customers domiciled in Switzerland and the Principality of Liechtenstein.

By customer is meant any natural or legal person having commercial relations with Alpine Vibes SA. The T & Cs, the Terms of Delivery and Payment as well as the data protection provisions are subject to change at any time. Alpine Vibes SA recommends that you carefully read these conditions and provisions each time you visit the website and order any goods.

These T & Cs apply exclusively. To apply, any contrary, additional or different conditions of these GTC require the express written confirmation of Alpine Vibes SA. The customer, by using this site or by placing an order, declares to recognize these GTC in their entirety, including the Terms of delivery and payment.

If individual provisions of these T & Cs should be or become void or inapplicable, this will not affect the validity of the other provisions.

The administrator of this website is Alpine Vibes SA.

2. Information on this website

www.alpine-vibes.com contains information on products and services. Price and product range changes as well as technical changes are reserved. All indications appearing on www.alpine-vibes.com (product descriptions, illustrations, films, dimensions, weight, technical characteristics, accessories and other indications) must be understood as approximate values and do not constitute a commitment or a guarantee. , unless expressly stated otherwise. Alpine Vibes SA makes every effort to provide correct, complete, current and clear indications and information on this site, but Alpine Vibes SA does not provide any express or implied warranty in this regard.

All offers on this site are non-binding and should be understood as non-contractual.

Alpine Vibes SA cannot guarantee that the products presented will be available on the date of the order. Therefore, all indications regarding availability and delivery times are provided without guarantee and may be changed at any time without notice. 

3. Price

The prices indicated on www.alpine-vibes.com include, unless otherwise indicated, the legal value added tax (VAT), any advance recycling tax (TAR) possible. Prices are net in Swiss francs (CHF).

Unless otherwise indicated, any shipping costs are invoiced in addition and are the responsibility of the customer. Shipping costs are shown separately as part of the ordering process.

Technical modifications, errors and printing errors are reserved, in particular Alpine Vibes SA may make price changes at any time and without notice. The sale prices do not include any consultancy or support services. 

4. Conclusion of the contract

The offers on this site represent a non-binding invitation for the customer to order Alpine Vibes SA products. By placing an order on this site and accepting these T & Cs, the customer makes a binding offer to conclude a contract. Then Alpine Vibes SA sends an automatic "order confirmation" by e-mail, which confirms that the customer's offer has reached Alpine Vibes SA. Orders placed are binding on the customer. Unless otherwise specified, there is no right of return or withdrawal.

The contract takes effect as soon as Alpine Vibes SA sends by e-mail a declaration of acceptance confirming the shipment of the products or services ordered.

Orders are only delivered after receipt of full payment and to the extent of the availability of goods. If it turns out after the conclusion of the contract that the ordered goods cannot or cannot be delivered in full, Alpine Vibes SA is entitled to terminate all or part of the contract. If the customer's payment has already reached Alpine Vibes SA, the sums paid are refunded to the customer. If payment has not yet taken place, the customer is released from the payment obligation. Alpine Vibes SA is not obliged to make a replacement supply in the event of termination of the contract. 

5. Payment methods and retention of title

The customer has the payment methods indicated as part of the ordering procedure.

Alpine Vibes SA reserves the right, without being required to provide the reason, to refuse a customer a particular method of payment or to require prior payment.

The products delivered to the customer remain the property of Alpine Vibes SA until full payment. 

6. Delivery, obligation of verification, complaint and return

Deliveries are sent by post or express courier to the address specified by the customer in the order. Use and risk pass to the customer at the time of shipment, to the extent permitted by law.

If the delivery cannot be distributed or if the customer refuses to accept the delivery, www.alpine-vibes.com is entitled, after having sent a reminder email to the customer and having set an appropriate deadline, to terminate the contract and invoice him for his disbursements.

The customer is required to check the delivered goods immediately after receipt of the delivery and to report without delay in writing by post or e-mail to the address indicated in the legal notice, any defects for which www.alpine- vibes.com provides a guarantee.

Returns to www.alpine-vibes.com take place at the expense and risk of the customer. The customer must send the goods in their original packaging, complete and accompanied by all its accessories as well as the delivery slip and a detailed description of the defects, to the return address mentioned by www.alpine-vibes.com in the Legal Notice.

If it appears during the inspection of Alpine Vibes SA that the goods do not present any verifiable defect or that the defect is not covered by the manufacturer's warranty, www.alpine-vibes.com may invoice the disturbance, the re-shipment or the possible disposal to the customer.

7. Right of withdrawal

No right of withdrawal is granted unless explicitly agreed to by us

8. No sale to minors

The sale of alcoholic beverages to young people under 16 and the sale of spirits to minors under 18 is strictly prohibited by law in Switzerland. By placing an order on Alpine Vibes SA, the customer accepts the provisions of the conditions of service and confirms that he is authorized to make the purchase. www.alpine-vibes.com declines all responsibility for any illegal activity.

You may not use our products for any illegal or unauthorized purpose and you may not, in using the service, violate the laws of your jurisdiction.

9. Guarantee

Alpine Vibes SA cannot provide assurances or guarantees regarding the timeliness, completeness and correctness of the data or the permanent availability of the website, its features, embedded hyperlinks and other content. In particular, it is not guaranteed or guaranteed that the use of the website does not infringe any rights of third parties which Alpine Vibes SA does not own.

10. Liability

Alpine Vibes SA disclaims all liability, whatever the legal basis, and any claim for compensation against Alpine Vibes SA and its employees and possible collaborators. Alpine Vibes SA, in particular, is not liable for indirect damage, loss of earnings or other personal, material and property damage of customers. Mandatory legal liability remains reserved, for example in the event of fraudulent intent or gross negligence.

Alpine Vibes SA only uses hypertext links to simplify customer access to other Internet offers. Alpine Vibes SA can neither know the content of these Internet offers, nor assume civil or other liability for the content of these websites.

Certain content, products and services available through our Service may include material from third parties. 
Third party links on the www.alpine-vibes.com site may direct you to third party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and we do not warrant and assume no liability for any third party material or website, or for any other material, product or service of third. 
We are not responsible for any damages or injuries related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Please carefully review the policies and practices of third parties and ensure that you understand them before entering into any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

11. User comments, reactions and other submissions.

If, at our request, you send certain specific contributions (e.g. contest entries) or if, without our asking you, you send creative ideas, suggestions, proposals, plans or other material, whether online, by email, by post or otherwise (collectively, "Comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and use in any otherwise, on any medium, the comments you send us. We are and shall be under no obligation (1) to keep comments confidential, (2) to pay compensation for comments, or (3) to respond to comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be illegal, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or that infringes the intellectual property of a part or these terms of use. 
You agree that your comments do not violate any rights of any third party, including copyright, trademark, privacy, personality, or any other personal or property rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any linked website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or others as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We do not assume any responsibility for comments posted by you or by any third party.

12. Data protection

Alpine Vibes SA is entitled to process and use the data acquired in connection with the conclusion for the fulfillment of the obligations arising from the sales contract and to use them for marketing purposes. The data necessary for the performance of a service may also be communicated to the mandated service provider (logistics partner) or to other third parties.
The other data protection provisions can be consulted in the data protection section. 

13. Other provisions

Alpine Vibes SA expressly reserves the right to modify these GTC at any time and without notice.

In the event of a conflict, Swiss substantive law applies exclusively, to the exclusion of provisions on conflict of laws. United Nations commercial law (CISG, Vienna Sales Convention) is explicitly excluded.

The legal venue is Geneva, unless the law provides for a mandatory legal venue.

14. Shipping costs

The packaging and shipping costs in Switzerland and Liechtenstein are as follows:

Order up to 70 CHF: 9.90 CHF
Order from 70 CHF: free shipping

15. Contact

For any questions about these T & Cs, please contact our contact address specified in the legal notice section.