If you wish to return the order to us, you can do so within 14 days of receiving the order. Please inform us by email (firstname.lastname@example.org) in advance.
Please note that gift cards are non-refundable.
The merchandise must be unopened and packed in its original box.
The return costs are the full responsibility of the customer unless:
- The delivery does not comply with your order
- The item is defective or incomplete
If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a reasonable time frame.